Services: Monitoring Support Service

Core to digital transformation is the ability to manage and exploit data – from inside and outside the organization.

We leverage a suite of data mining tools along with our proprietary approaches and technologies to identify patterns in both text and numeric data. This produces a unique opportunity for companies to arbitrage information in new ways – from improving oil field production to anticipating loan defaults to equipping their employees to make more effective decisions about the use of scarce resources.

Through a hosted Software-As-A-Service (SAAS), we provide monitoring services that collect, cleanse and transform highly relevant data assets and information capital related to:

  • Social Media
  • Product Issues/Complaints by Category
  • Regulatory or Industry Policy Changes
  • Competitor marketing activities
  • Journals/Industry research

On behalf of our clients, we exploit deep web harvesting, data mining tools and a low-cost US based HIPAA compliant and Council on Accreditation (COA) accredited contact center that helps to manage on-going learning algorithms.

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